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Consult the general terms and conditions of use of our loftnets.com website.
Updated 16th June 2024
Legal notice
The website loftnets.com (hereinafter referred to as the "website") is an online shop accessible at the following address: https://www.loftnets.com/en/.
Website publisher
The website is published by:
- Company Name: Planète Air EURL, registered on the Bordeaux Commerce and Company Register (RCS) under the registration numer B 482 549 870
- Share capital: 40 000 €
- Registered Office Address: 21, rue Georges Lesieur 33 300 Bordeaux – France
- SIRET Number: 48254987000053
- VAT number: FR88482549870
- Contact email: contact@loftnets.com
- Phone number: 00 33 (0)5 35 54 35 00
- Publishing director: Mr Hervé des Horts, Planète Air EURL CEO
- Hosting provider: OVH, whose registered office is at 2, rue Kellerman 59 100 ROUBAIX – France
General Terms and Conditions of Use
These General Terms and Conditions of Use (T&C's) are subject to French law and are designed to govern the use of the website and the use of all services offered by the https://www.loftnets.com/en/ website. By browsing or creating an account on the website, any user of the website accepts the T&C's expressly and unconditionally.
1 - Website access
In principle, the website can be accessed 24/7, except for interruption, scheduled or not, for maintenance or in the case of unforeseeable circumstances (force majeure). Bound by a best endeavour obligation, Planète Air EURL shall not be held liable for any damage, of any kind whatsoever, resulting from the non-availability of the website or one or several services, or resulting from viruses occurring on the website.
The user acknowledges and agrees that PLANETE AIR is not liable for any interruption.
The user, defined as a person using the services of this website, acknowledges having the skills and means required to access and use this website.
The user confirms having checked that the system configuration used contains no virus and is in perfect working order.
2 - User account
Before ordering a product, the user must first create a user account on the https://www.loftnets.com/en/ website. To that end, a registration form should be duly completed, including the following information:
- Title
- Last name
- First name
- Email address
- Chosen password
- Date of birth
By registering, the user guarantees that the information supplied regarding his/her identity and details are correct and up-to-date. The user commits to supplying an email address that he/she owns. Planète Air EURL reserves the right to refuse a registration or to suspend or close an account in case of any doubt regarding the information.
The user commits to informing Planète Air EURL immediately in case of any non-authorised use of his/her account and any privacy and identifier security violation at: contact@loftnets.com.
The account can be accessed by entering the email address entered at the time of registration and the associated password, and the user bears sole responsibility for the privacy of this password.
After registering, the website can be used indefinitely. Planète Air EURL reserves the right to end the use of the website at any time, by email and without any notice. Should a registered user fail to abide by the Terms and Conditions of Use, his/her personal account may be deactivated, temporarily or permanently, with immediate effect and without any notice.
3 - Data processing and liberties / Personal data protection
The user is informed that in accordance with French Article 32 of the 6 January 1978 Law on Information Technology and Freedom, as amended, Planète Air EURL, being responsible for any processing, implements a personal data processor with the primary objectives of managing user's registration on the website.
In accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) (EU) 2016/679, Planète Air is committed to respecting the confidentiality of users' personal data.
The user is informed that he/she has the right to access, enquire and edit, enabling him/her, if necessary, to have any personal data concerning him/her which are incorrect or incomplete, changed, completed, updated, locked or deleted.
The user also has the right to object to his/her data being processed for legitimate reasons, and the right to object to this data being used for commercial solicitation purposes.
All these rights can be exercised by sending a letter containing a copy of an identity document with signature to Planète Air at the following address:
Planète Air / LOFTNETS
21, rue Georges Lesieur
33 300 Bordeaux - France
In any event, the collected data is exclusively intended for Planète Air EURL.
The information entered under My Account is kept on a secure server, managed by Planète Air, and it can be kept for up to 1 year after a user account is closed.
For more information on how we manage your personal data, please refer to our Privacy Policy.
4 - Cookies
In order to improve user's experience on the website, Planète Air EURL needs to install cookies on your computer or terminal used to access the website. These cookies enable Planète Air EURL to:
- compile statistics on the number of visits and use of various parts of the website (visited headings and contents, path, etc.) and enable us to improve the interest and ergonomics of services visited on the website,
- adapt site layout and related advertising spaces to your terminal display preferences when visiting the website, depending on the terminal display or playing equipment and software,
- record information entered in a form on the website (registration or account access) or relating to products, services or information the user chose on the website (subscribed service, order basket content, etc.)
In any event, the browsing software configuration will highlight the presence of cookies and give the opportunity to refuse cookies.
5 - Hyperlinks
Planète Air EURL may offer links to third party sites on its http://loftnets.com website. These links are provided in full agreement with the sites concerned. The company will not be held liable for the contents of these websites and the use that users could make of them.
The user may not insert a hyperlink to this website without Planète Air prior express authorisation. Under no circumstances can this authorisation be construed as an implicit membership agreement. In any case, hyperlinks to the website must be removed at Planète Air's or its representatives' first request.
6 - Intellectual property
6.1 Content protection
Planète Air owns 100% of the website content, text, images, videos, sound bites and policies, unless otherwise stated, and are protected by trademark and other intellectual property rights.
Any total or partial reproduction of the contents is strictly forbidden without the express written approval from Planète Air EURL and the website Publishing Director.
6.2. Liability
Any information and/or documents available on the website are subject to changes and could be updated.
Planète Air has made every effort to ensure the accuracy of all the information supplied on its website and any other sites of its affiliates directly linked to it. Under no circumstances will Planète Air be held liable for any occasional or unexpected errors which may occur on the website. In case of any errors, PLANETE AIR reserves the right to correct them as soon as they are brought to its attention.
7 - Applicable law and disputes
The website is governed by French law, whatever the location of use, in both form and substance. In the event of a dispute, French courts will have sole jurisdiction.
8 - Modifications to the Legal notice
Planète Air reserves the right to modify or update these legal notices at any time. Users are encouraged to consult this page regularly to stay informed of any changes.